August 2007
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Right Action Begets Right Action

This is the point at which Branding 3.0 begins. Branding 2.0 is being hailed as the flowering of brand’s promise, but it’s still pretty superficial out there. The ingredients necessary to achieve a brand’s promise (or, in the case of Malden Mills, recovery) don’t have to do with public recognition or warm fuzzy feelings. The ingredients are those necessary to create staying power.