thinking/critical

Of all the companies that use the Internet for business intelligence, those who have a talent for finding the meaning and patterns behind the noise will benefit the most.

or
Distilling customer relationship publishing into one simple blog post
 
 

I read dozens of business books and articles every month, and I look for common threads between them. Not surprisingly, I find more common thought than innovative or divergent thought in business theory. In general that’s good, because it means that ideas are being tested for practical [...]

Most of us spend our lives growing into an ability to face reality, only to find out that reality isn’t all its cracked up to be. After all, it can’t take you anywhere else but here, can it?

Fight or flight syndrome leaves out an important – and destructive – third reaction. Freeze. Are you doing the business equivalent of the suicidal bunny routine?

People avoid leadership responsibility for many different reasons. Perhaps the most powerful reason is that true leadership involves the most humbling personal sacrifice.

The good work of evaluating comparative risk can be undermined by basic human frailty. Today’s article takes another look at the challenge of choosing.

Much of the criticism leveled at today’s business leaders is called for, but there is one aspect of leadership responsibility that is poorly understood. Leaders are compensated for making decisions – frequently very difficult decisions with no clear right answer. Today’s blog explores this idea.

Our increasingly complex world creates consumers who seek familiarity and recognizable patterns to ease their decision-making. Business owners who sell their differences while making themselves seem very familiar will achieve the greatest success.