September 2010
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In it to win it: Don’t let generic retailers and pricing models drag you off your designer strategy

All business owners must differentiate or compete on price, but the stakes are much higher for designer businesses. Differentiation on design is the primary argument for maintaining higher prices, and failure to do so undermines the entire business premise. Do you know which questions to ask when establishing your pricing strategy?

The game you should play is the one you can win

When a company fails to establish compelling reasons to buy its products, it is reduced to competing on price. This is market reactivity as a form of strategy, and it’s an excellent formula for going out of business. Don’t set your business up to fail. Follow sound strategic principles to differentiate your business and remove yourself from the price game.

What’s reality got to do with it?

Most of us spend our lives growing into an ability to face reality, only to find out that reality isn’t all its cracked up to be. After all, it can’t take you anywhere else but here, can it?

Suicidal bunnies and other tragic reactions

Fight or flight syndrome leaves out an important – and destructive – third reaction. Freeze. Are you doing the business equivalent of the suicidal bunny routine?

Change mismanagement

The changes you choose to make now will have tremendous impact on the success you can expect in the future. Too many companies are cutting loose important (strategic) talent, eliminating their advertising budgets, changing their marketing strategies, and reducing their operations to customer-unfriendly shells in fear-fueled efforts to survive.

There’s no pink pill for this

A depressed economy takes existing conditions and magnifies them. It’s like stop-action photography. The bad business decisions we make that would normally unfold over years, instead unravel in a year, a quarter, or even a month. This is how we explain some organizations in every industry thriving while their competitors contract and fail.

Don’t let your priorities get eclipsed

The difference between small and large business is a difference of scale. All the same things need to be done, from sales to service, from information management to product development, from ordering supplies to cleaning the bathroom. And don’t forget the taxman. It is no surprise that business owners find themselves far far from the activities that drive revenue and profits – and they don’t know how they got there. This small exercise could mean the difference between a day well spent, and a day sent down the well.